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Alan Wheable November 17, 2011 Bulletins

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Now Available

String version 2.6 will introduce improved usability and enhanced security for you and your supply chain...

Features:

Searching and sorting within inventory: A search tool will be introduced within the inventory section of your String site, which will include the ability to filter, sort and group batch records in your inventory.  This will enable you to find batches quickly and easily.


Auto acceptance of RFDs For users working with large volumes of Requests For Data (RFDs) on Purchase Orders it will now be possible to automatically accept responses from your supplier that match your acceptance criteria. This functionality is available to String accounts with the String Corporate service level. For more information on this, please contact the String Customer Services team on support@stringtogether.com


Reset a forgotten password: There will now be a simple and secure way for String users to reset their own password via the log-in page. Should a user forget their password String will use their email address to verify their identity.


Note that in order to use this feature, a user must have a valid, unique and active email address entered in String. If your String email is not an active email address, or if that email address is shared with another person, please contact the String Customer Services team on support@stringtogether.com for help to make the necessary changes.


Password expiry: IT security best practise is to change a password frequently to protect valuable information.  The data stored within your String account is valuable to you and to customers that you share it with.  Historic Futures are committed to protecting the security of information stored in String, and so user passwords will now have expiry dates.  Passwords will be valid for a period of 90 days, after which users will be required to change their password.


We recognise that changing a password is an inconvenience that most users would rather do without, but we are persuaded that this is a small price to pay for improved security and customers’ trust in the data entered in String.  Below are a few links to trustworthy sites with practical advise on managing passwords.


http://www.symantec.com/connect/articles/simplest-security-guide-be...
http://www.us-cert.gov/cas/tips/ST04-002.html


Look out for the String Release email that will let you know when String v2.6 is coming. If you have any questions, please reply to this email or contact support@stringtogether.com
Best wishes.


For more information about String 2.6 follow this link.

To download the String 2.6 User Guide follow this link.

The String Team.

Alan Wheable February 26, 2010 Using this Site

 

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How to use the Support site 

String Help

Welcome to the Stringtogether helpdesk. From here you can access the String Help system which will take you through the operation of the String user interface or you can ask questions of other String users via the String User Forum. If you need more help login to this support site (using the link at the top right hand corner of this page).

You may be completely new to String (in which case please read the articles below and follow the links through to learn how best to use your account) or one of our active users.

If you still need help from us then click on the 'Submit a Request' button at the top left of this page to send us a support ticket and we'll get back to you as quickly as we can.

We hope you enjoy using String and sharing the benefits of traceability through your supply chain!

 

The String Support Team.

 

 

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